We are a technology company based out of Spencer, WV. We not only offer the great items on this site but we also provide other services as well. Visit our main site at www.amdigitaltechnologies.com and see what else we offer.
Our contact information
By email: firstname.lastname@example.org
By standard mail: 1151 Charleston Road Spencer, WV 25276
A & M Digital Technologies
1151 Charleston Road
Spencer, WV 25276
By phone: 304-927-3588 from 8:00 AM - 6:00 PM ESTinfo@amdigitaltechnologies.com
We strive to get your prodcuts to you as soon as possible. Some items ship quicker than others so please read each item description to find the estimated shipping date.
Refund, Returns and Cancellation Policies:
Any unopened products may be returned for a refund of the purchase price of the returned items, not including shipping within 30 days from date of purchase. A & M Digital Technologies reserves the right to charge up to a 15% restocking fee with a minimum of a $5 charge for handling. Refunds of opened items that are not defective will be taken on a case by case basis by the customer service department, and will usually be accepted if returned in new condition. If A & M Digital Technologies receives the product back and finds out that the product has already been registered, a credit will not be given but we will try to work with the customer and manufacturer within reason to fix the problem. Customer is responsible for freight back to us. Please make sure that there is a delivery confirmation on the package that is being returned. We are sorry, but we can not issue credit if we never receive the package. Our goal is 100% customer satisfaction within logical boundaries.
*ITEMS THAT ARE NOT RETURNABLE ARE AS FOLLOWS*
Computer laptops, desktops, and Kindles more than 30 days after delivery
Any product missing the serial number or UPC
Downloadable software products
Prepaid game cards (World of Warcraft, Xbox 360 Live, Wii Points, etc.)
Please send the RMA request to email@example.com
If you request a RMA for a product and we receive it without the original serial number, model number, and/or the original packaging with original labeling your RMA may be rejected and returned to you without any repair, exchange, or refund. If you receive your product and you find that it has physical damages to the product, we MUST be informed within 24 hours. We will respond to your RMA request by e-mail within 24 business hours.
Because the value of many software products is in the registeration code, we will always check to see if the code has been used once we get the product back. If the code has been registered, no credit will be issued.
We will gladly do our best to take your order over the phone. We always appreciate the business and enjoy helping our customers out. However, we are not responsible for errors that might occur during the process. In summary, it is the customers responsibility to review the order and contact us if something is incorrect before the order is shipped. During the order process, we always repeat the information over the phone to make sure that everything is correct and an e-mail confirmation is sent right after the order is placed.
Once a RMA # is issued, we must receive the product back within 15 days from the date created. If we receive it back after this time frame, we have the right to refuse the credit. We have only a certain amount of time to get it back to the vendor for a replacement.
Please do not send a product back without a RMA #! The RMA # needs to be visible on the package so that it can be received by the correct department.
If we do allow a product to be returned after the first 30 days, there will be a 15% restock fee.
Frequently Asked Questions:
Do you accept purchase orders?
Yes, on phone orders only at this time. If you wish to order using a PO, please call us at 304-927-3588.
Is my order subject to state sales tax?
Orders shipped to West Virginia addresses are subject to state sales tax.
When will my credit card be charged?
Your order is reviewed before your card is charged. This usually takes one to two hours after your purchase.